Beyond the features: The role of consistency in impressions of trust

StatusVoR
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Authors
Winkielman, Piotr
Nowak. Andrzej
Monograph
Monograph (alternative title)
Date
2022-09-06
Publisher
Journal title
SOCIAL PSYCHOLOGICAL BULLETIN (PSYCHOLOGIA SPOLECZNA)
Issue
Volume
17
Pages
Pages
1-20
ISSN
1896-1800
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Access date
2022-09-06
Abstract PL
Abstract EN
To be successful in social life, perceivers need to form impressions of other people's trustworthiness. Current models of this process emphasize the role of specific descriptive content–individual verbal and visual features determining trust impressions. In contrast, we describe three lines of our research showing that trust impressions also depend on consistency–a sense of fit–between features. The first line demonstrates that consistency of brief verbal characterizations increases trust judgments. The second line shows that trust judgments and behaviors are boosted by incidental consistency between the foreground and background of visual scenes. The third line observes that consistency between facial features enhances impressions of trustworthiness. In all these studies, consistency (measured via subjective ratings, reaction times, and physiological measures) positively and uniquely predicted trust judgments. Overall, our results, and related findings, show that trust impressions are not a simple sum of the contributing parts, but reflect a “gestalt.” We theoretically locate these findings in frameworks emphasizing the role of fluency, predictive coding, and coherence in social cognition.
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Keywords PL
Keywords EN
consistency
coherence
impression of trust
social cognition
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cc-by
Except as otherwise noted, this item is licensed under the Attribution licence | Permitted use of copyrighted works
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