A Systematic and Critical Review of Trust Based on Communal Vs. Market Cognitions: Emotions in Perspective
A Systematic and Critical Review of Trust Based on Communal Vs. Market Cognitions: Emotions in Perspective
StatusPost-Print
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Authors
Khan, Maryam
Zeb, Sana
Khan, Hafiza Ayesha
Sohail, Manal
Batool, Rabia
GÄ…siorowska, Agata
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Basic and Applied Social Psychology
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Pages
Pages
1-14
ISSN
0197-3533
1532-4834
1532-4834
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Access date
2026-02-17
Abstract PL
Abstract EN
Trust researchers have recently professed the dynamic nature of trust based on cognitive and affective considerations of the context – personal vs. professional. It presents that communal sharing (personal) cognition has a different formulation of trust than the market pricing (professional) mindset. Also, incidental processing of emotion impacts the level of trust differently than the integral one. Thus, we conducted a comprehensive literature review of experimental studies, based on PRISMA guidelines,—the first in the vein of similar efforts to address these two aspects particularly demonstrating the difference of personal vs. professional dynamics. Our review included 31 peer-reviewed studies published from 2004 to 2021, including over 5000 participants aged 18 to 83 years from 8 countries. Further, the theoretical integration of dimension of trust and Fisk’s model of relationships clarifies how trust varies across contexts. Also, we concluded that the influence of emotions is pertinent in communal and market processing, but incidental emotions encourage trust in market settings more than in communal or close interactions. Thus, the difference in two (personal vs. professional) institutions require distinctive understanding of trust and emotions for effective management.
Abstract other
Keywords PL
Keywords EN
communal cognition
incidental emotion
integral emotion
market cognition
trust
incidental emotion
integral emotion
market cognition
trust
Keywords other
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Psychologiczna specyfika zaufania w relacjach wspólnotowych i rynkowych
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