Trust under watch: Relational models and the context-dependent nature of monitoring

StatusVoR
Dublin Core metadata
Alternative title
Authors
Kuzminska, Anna O.
Khan, Maryam
Kesebir, Pelin
Zaleśkiewicz, Tomasz
Gąsiorowska, Agata
Monograph
Monograph (alternative title)
Date
2026-05-06
Publisher
Journal title
Journal of Experimental Social Psychology
Issue
Volume
125
Pages
Pages
1-13
DOI
ISSN
0022-1031
ISSN of series
Weblink
https://www.sciencedirect.com/science/article/pii/S002210312600065X?via%3Dihub
Access date
2026-05-06
Abstract PL
Abstract EN
Trust and control are often portrayed as opposing forces in a hydraulic relationship. Across six preregistered experiments (total N = 4086) conducted in Australia, South Africa, the UK, and the US, we demonstrate that this relationship is context-dependent rather than universal. We examined how verification monitoring—a subtle form of control—affects trust in communal sharing (CS) versus market pricing (MP) relationships. Participants found monitoring more acceptable in MP than CS relationships (Experiment 1), and its introduction shifted perceptions of CS relationships toward a more market-like orientation (Experiments S1-S2). From the trustee's perspective, monitoring reduced trust in both relational contexts; from the trustor's view, it only undermined trust in CS relationships (Experiment 2). These patterns generalized across cultures, held across different trust levels (Experiment 3), and extended to behavioral choices (Experiment 4). Our findings challenge the universality of the hydraulic model, showing that while control mechanisms undermine trust in communal contexts where they violate norms of unconditional support, their effects in market contexts depend on whose perspective is considered—trustors or trustees.
Abstract other
Keywords PL
Keywords EN
Trust
Control
Monitoring
Relational models theory
Communal sharing
Market pricing
Keywords other
Sustainable Development Goals
SDG 3. Good Health and Well-being ,
SDG 10. Reduced Inequalities
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Place of exhibition (institution)
Exhibition curator
URI
https://share.swps.edu.pl/handle/swps/2329
Type
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cc-by
Except as otherwise noted, this item is licensed under the Attribution licence | Permitted use of copyrighted works
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Grant/project name
Zaufanie jako zjawisko polimorficzne. Psychologiczna specyfika zaufania w relacjach wspólnotowych i rynkowych
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