Artificial Intelligence in the Work of IT Industry Leaders: Team Stress Management

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dc.abstract.enThis paper examines how IT leaders can use intelligent systems in their work, with particular attention to how these systems can support stress management in their teams. In the context of dynamic digital transformation of ICT in organizational structures, understanding leaders’ needs and the potential role of solutions based on Artificial Intelligence (AI) has become increasingly important. The main objective of the pilot study was to examine the potential use of AI-driven chatbots as supportive intelligent systems for leaders in managing team-related stress and to identify leaders’ expectations regarding AI-supported leadership. Additionally, the study identifies perceived barriers associated with the use of ICT and AI in the workplace. A quantitative pilot study involved 118 participants, including 89 people in leadership roles. The survey included the Digital Transformation Stress Scale (DTSS) and the translated version of the Unified Theory of Acceptance and Use of Technology (UTAUT). The study results showed that leaders with positive views of AI expressed lower levels of digital transformation stress (DTS) than those with negative attitudes. Additionally, IT leaders were more open to adopting AI-based solutions compared to leaders from other business sectors. Based on leaders’ opinions from the questionnaire, a functional prototype of an AI-powered chatbot was developed. This prototype uses Retrieval-Augmented Generation (RAG) to provide stress-related information and educational support designed for the needs of IT leaders.
dc.affiliationWydział Projektowania w Warszawie
dc.conference11th International Congress on Information and Communication Technology
dc.conference.countryWielka Brytania
dc.conference.coverageinternational
dc.conference.datefinish2026-02-27
dc.conference.datestart2026-02-24
dc.conference.placeLondyn
dc.conference.seriesInternational Congress on Information and Communication Technology
dc.conference.seriesshortcutICICT
dc.conference.shortcutICICT 2026
dc.contributor.authorZajko, Hanna
dc.contributor.authorMakowska-Tłomak, Ewa
dc.contributor.editorYang, Xin-She
dc.contributor.editorSherratt, R. Simon
dc.contributor.editorDey, Nilanjan
dc.contributor.editorJoshi, Amit
dc.date.access2026-11-05
dc.date.accessioned2026-11-05T11:35:58Z
dc.date.available2026-11-05T11:35:58Z
dc.date.created2026
dc.date.issued2026-10-19
dc.description.accesstimeat_publication
dc.description.physical408-418
dc.description.sdgGenderEquality
dc.description.sdgIndustryInnovationAndInfrastructure
dc.description.seriesLecture Notes in Networks and Systems
dc.description.versionfinal_published
dc.description.volume10
dc.identifier.doi10.1007/978-3-032-36036-6_35
dc.identifier.eisbn9783032360366
dc.identifier.isbn9783032360359
dc.identifier.issn2367-3370
dc.identifier.issn2367-3389
dc.identifier.seriesissn2367-3370
dc.identifier.urihttps://share.swps.edu.pl/handle/swps/2732
dc.identifier.weblinkhttps://link.springer.com/chapter/10.1007/978-3-032-36036-6_35
dc.languageen
dc.pbn.affiliationinformatyka
dc.publisher.ministerialSpringer
dc.relation.bookProceedings of 11th International Congress on Information and Communication Technology. ICICT 2026, London, Volume 10
dc.relation.languageen
dc.relation.pages420
dc.rightsClosedAccess
dc.rights.explanationzamknięty dostęp
dc.rights.questionNo_rights
dc.share.monoOTHER
dc.subject.enArtificial intelligence
dc.subject.enICT industry
dc.subject.enLeadership
dc.subject.enDigital transformation stress
dc.subject.enLeader-employee relationship
dc.subject.enWorkplace stress
dc.subject.enHuman-Technology interaction
dc.subject.enRAG systems
dc.swps.sciencecloudsend
dc.titleArtificial Intelligence in the Work of IT Industry Leaders: Team Stress Management
dc.title.journalLecture Notes in Networks and Systems
dc.title.journalProceedings of 11th International Congress on Information and Communication Technology
dc.typeMonographyChapterConference
dspace.entity.typeBook