Low perceived warmth of AI agents reduces trust towards them

StatusVoR
Simple item page
dc.abstract.enArtificial intelligence (AI) agents represent a new class of social actors within social and economic systems. To ensure the smooth functioning of human-AI societies, it is crucial to understand how trust between humans and AI agents is developed. The present study (N = 400), conducted on a representative sample of U.S. residents, investigated how the fundamental dimensions of social perception may affect differences in trust towards humans and AI agents. We manipulated human and AI trustees’ warmth and competence and measured trust towards them in a trust game. Overall, AI trustees were trusted less than human trustees were, especially in the low warmth conditions. We discuss warmth as a crucial determinant of trust in the context of human-AI interactions and suggest potential implications of these results for designing trustworthy AI systems.
dc.affiliationInstytut Psychologii
dc.affiliationWydział Psychologii we Wrocławiu
dc.contributor.authorKatarzyna Samson
dc.contributor.authorZaleśkiewicz, Tomasz
dc.date.access2026-03-02
dc.date.accessioned2026-04-10T07:44:54Z
dc.date.available2026-04-10T07:44:54Z
dc.date.created2026-02-24
dc.date.issued2026-03-02
dc.description.accesstimeat_publication
dc.description.grantnumber2019/35/D/HS6/03113
dc.description.granttitleZaufanie do Sztucznej Inteligencji
dc.description.physical1-7
dc.description.sdgIndustryInnovationAndInfrastructure
dc.description.versionfinal_published
dc.description.volume16
dc.identifier.doi10.1038/s41598-026-42252-1
dc.identifier.eissn2045-2322
dc.identifier.urihttps://share.swps.edu.pl/handle/swps/2294
dc.identifier.weblinkhttps://www.nature.com/articles/s41598-026-42252-1
dc.languageen
dc.pbn.affiliationpsychologia
dc.rightsCC-BY
dc.rights.questionYes_rights
dc.share.articleOPEN_JOURNAL
dc.subject.enWarmth
dc.subject.enCompetence
dc.subject.enSocial cognition
dc.subject.enTrust
dc.subject.enTrust game
dc.subject.enArtificial Intelligence
dc.subject.enAI
dc.swps.sciencecloudsend
dc.titleLow perceived warmth of AI agents reduces trust towards them
dc.title.journalScientific Reports
dc.typeJournalArticle
dspace.entity.typeArticle