Non-verbal communication questionnaire: a measure to assess effective interaction

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Authors
Khan, Maryam
Zeb, Sana
Batool, Rabia
Gąsiorowska, Agata
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Date
2025-01-08
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Frontiers in Psychology
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15
Pages
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1-11
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ISSN
1664-1078
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https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2024.1409675/full
Access date
2025-01-08
Abstract PL
Abstract EN
In five studies, we document the development and validation of the Non-verbal Communication Questionnaire (NVCQ). This eight-item measurement tool assesses how people perceive non-verbal cues across two dimensions of effective communication. These two dimensions, encouraging and discouraging non-verbal cues, are based on Khan and Zeb's (2021) version of the 10-part model of non-verbal communication. Study 1 reports the development of the NVCQ and provides initial support for the factorial structure of the measure in a Pakistani sample. Studies 2 and 3 confirmed the factorial structure and demonstrated the construct validity of the NVCQ. A preregistered Study 4 confirmed the factorial structure in a Polish sample, and provided additional support for the construct validity of the measure, while Study 5 demonstrated its adequate test–retest reliability. We conclude that the NVCQ is a psychometrically sound instrument for assessing effective communication that incorporates non-verbal aspects in every domain of life, from clinical to research settings.
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Keywords PL
Keywords EN
discouraging cues
encouraging cues
effective communication
human interaction
non-verbal communication
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https://share.swps.edu.pl/handle/swps/1214
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cc-by
Except as otherwise noted, this item is licensed under the Attribution licence | Permitted use of copyrighted works
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