Universal design in the organization of workplaces – a literature review

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cris.lastimport.scopus2025-07-19T03:13:58Z
dc.abstract.enPurpose: This paper aims to identify and evaluate the application of universal design (UD) principles in workplace organisation through a systematic literature review. The research aims to: 1. Analyse the dimensions of accessibility, including physical, digital, information, communication, social and sensory aspects in the workplace. 2. Identify specific applications of UD in organising accessible and inclusive workplaces.3. Identify the benefits, challenges and best practices associated with implementing UD principles to increase inclusion and productivity in the workplace. Design/methodology/approach: This paper uses a systematic literature review methodolog, analysing articles from databases such as Scopus, Web of Science and PubMed. Findings: The literature review reveals several critical findings: 1. Applications of UD: Ergonomic design, assistive technologies, etc. were highlighted as key applications of UD in workplace design. 2. Benefits: Increased integration, improved employee satisfaction and retention, increased productivity and innovative workplace solutions. 3. Challenges: Financial constraints, limited awareness and lack of training, contextual differences and insufficiently researched sensory accessibility needs. 4. Best practices: Early integration of UD principles, stakeholder engagement, adapted strategies and adoption of new technologies to enhance workplace accessibility. Research limitations/implications: Lack of sectoral research on specific industry needs. Limited research on the lasting impact of UD in the work environment. Under-representation of description of sensory accessibility in the literature. Practical implications: The research findings suggest practical recommendations for organisations: 1. Invest in training programmes to raise awareness and build expertise in UD principles. 2. Incorporate UD into the early stages of workplace design to avoid costly retrofitting. 3. Use assistive technologies and flexible infrastructure to meet the diverse needs of the workforce. Social implications: This research highlights the importance of UD in supporting equitable and inclusive workplaces, by contributing to: 1. Improving the quality of life of employees, particularly those with disabilities or cognitive and sensory needs. 2. Positive socialetal attitudes towards diversity and inclusion. 3. Influence corporate social responsibility (CSR) and public policy to prioritise accessibility in the workplace. Originality/value: This article provides a comprehensive synthesis of the literature on UD in workplace organisation, identifying under-researched dimensions such as sensory accessibility and the potential of new technologies
dc.affiliationWydział Prawa i Komunikacji Społecznej we Wrocławiu
dc.contributor.authorJokiel, Maja
dc.contributor.authorMłodzińska-Granek, Agnieszka
dc.contributor.authorJokiel, Grzegorz
dc.date.access2025-05-30
dc.date.accessioned2025-06-03T10:04:25Z
dc.date.available2025-06-03T10:04:25Z
dc.date.created2025
dc.date.issued2025-05
dc.description.accesstimeat_publication
dc.description.physical343-369
dc.description.versionfinal_published
dc.description.volume219
dc.identifier.doi10.29119/1641-3466.2025.219.21
dc.identifier.issn1641-3466
dc.identifier.issn2720-751X
dc.identifier.urihttps://share.swps.edu.pl/handle/swps/1489
dc.languageen
dc.pbn.affiliationnauki o zarządzaniu i jakości
dc.pbn.affiliationnauki o komunikacji społecznej i mediach
dc.rightsCC-BY
dc.rights.questionYes_rights
dc.share.articleOPEN_JOURNAL
dc.subject.enUniversal design
dc.subject.enworkplace accessibility
dc.subject.eninclusive design
dc.subject.energonomic adaptations
dc.subject.enassistive technologies
dc.swps.sciencecloudsend
dc.titleUniversal design in the organization of workplaces – a literature review
dc.title.journalScientific Papers of Silesian University of Technology – Organization and Management Series
dc.typeJournalArticle
dspace.entity.typeArticle